FAQs
At our atelier in Galicia, we embrace a conscious, slow-fashion approach. We do not hold stock; instead, each piece is individually cut and handcrafted specifically for you once your order is placed. This allows us to ensure the highest artisanal quality while honoring the precious materials we work with.
True craftsmanship requires patience. Please allow 4 to 6 weeks for your garment to be meticulously crafted in our atelier (1 to 2 weeks for accessories). Once finished, you will receive a shipping confirmation with tracking details so you can follow its journey from the Atlantic coast to your home.
As each garment is uniquely created for you upon request, we do not accept returns or exchanges. We kindly invite you to consult our size guide or contact us for personalized styling advice before purchasing. Should there be any craftsmanship concern, we are fully committed to resolving it immediately.
Currently, we exclusively ship our artisanal creations within Europe. We want to ensure the most reliable and delicate delivery for our garments. Shipping costs and estimated transit times for your specific location will be calculated automatically at checkout.
We are here to assist you with any inquiries regarding sizing, fabrics, or the creative process. Please feel free to reach out to us through our Contact Page. We would be delighted to guide you.
